Refund & Return Policy
Introduction
At Snips Wigs, we aim to provide high-quality products and personalised services. Due to the nature of our products, certain conditions apply to returns and refunds.
Custom-Made Wigs
Custom-made wigs are created specifically for each client and are therefore non-refundable once production has begun.
Ready-to-Wear Wigs & Hairpieces
Returns may be considered for ready-to-wear items under the following conditions:
• The item is unused and in original condition
• The item is returned within an agreed timeframe
• The item has not been altered or customised
Consultations & Services
Consultation fees (if applicable) are non-refundable. However, we will always aim to provide the best possible service and support.
Exchanges
Exchanges may be offered at our discretion, depending on the product and condition.
Faulty Products
If a product is found to be faulty, please contact us as soon as possible. We will assess the issue and provide a suitable resolution.
Contact
For any refund or return enquiries, please contact:
info@snipswigs.ie
